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Thursday, June 4, 2009

Discussing CompTIA Network Plus Training (150509)

By Jason Kendall

Currently in the UK, commercial institutions could not function efficiently without assistance from support workers mending networks and computers, while recommending solutions to users each and every day. The need for better qualified personnel multiplies, as we turn out to be vastly more reliant on computers in the twenty first century.

Listening to the sheer volume of debate on the area of IT at present, how do we know what exactly to look for?

You should remember: the training itself or the accreditation isn't what this is about; the job or career that you're getting the training for is. Too many training companies place too much importance on just the training course. Imagine training for just one year and then end up doing the actual job for 10-20 years. Avoid the mistake of choosing what sounds like a very 'interesting' program and then spend decades in a job you hate!

You'll want to understand what expectations industry may have of you. Which precise accreditations you'll be required to have and how to gain experience. It's also worth spending time considering how far you wish to progress your career as it will often affect your choice of certifications. Our recommendation would be to seek guidance and advice from a skilled advisor before embarking on some particular training programme, so you can be sure that the specific package will give the appropriate skill-set.

You have to be sure that all your exams are what employers want - don't bother with programmes which end up with a useless in-house certificate or plaque. From an employer's perspective, only the major heavyweights like Microsoft, CompTIA, Adobe or Cisco (as an example) really carry any commercial clout. Nothing else will cut the mustard.

Often, trainers provide piles of reference manuals and workbooks. This isn't very interesting and not really conducive to remembering. Long-term memory is enhanced when we use multiple senses - learning experts have been saying this for many years.

Courses are now available on CD and DVD discs, so you can study at your own computer. Through video streaming, you will be able to see the instructor presenting exactly how something is done, and then practice yourself - in a virtual lab environment. You really need to look at courseware examples from the company you're considering. They have to utilise full motion videos of instructors demonstrating the topic with lab's to practice the skills in.

Avoiding training that is delivered purely online is generally a good idea. Always choose CD or DVD based study materials where offered, as you need to be able to use them whenever it's convenient for you - it's not wise to be held hostage to a good broadband connection all the time.

Most training providers will only provide basic 9am till 6pm support (maybe a little earlier or later on certain days); very few go late in the evening or at weekends. Beware of institutions who use messaging services 'out-of-hours' - with the call-back coming in during office hours. This is no use if you're stuck and want support there and then.

We recommend looking for training programs that utilise many support facilities active in different time-zones. All of them should be combined to offer a simple interface together with 24x7 access, when you need it, with no fuss. Never compromise where support is concerned. The majority of students who throw in the towel, would have had a different experience if they'd got the right support package in the first place.

One crafty way that course providers make extra profits is by adding exam fees upfront to the cost of a course and then including an 'Exam Guarantee'. It looks impressive, until you think it through:

They've allowed costings for it one way or another. One thing's for sure - it isn't free - they've simply charged more for the whole training package. Students who take each progressive exam, funding them as they go are in a much stronger position to qualify at the first attempt. They're thoughtful of the cost and revise more thoroughly to ensure they are ready.

Don't you think it's more sensible to not pay up-front, but at the appropriate time, rather than coughing up months or even a year or two in advance to the training company, and to do it in a local testing office - instead of miles away at the college's beck and call? Many questionable training colleges secure a great deal of profit because they're getting paid for all the exam fees up-front then hoping you won't see them all through. Remember, with most 'Exam Guarantees' - they control when and how often you can re-take the exam. Subsequent exam attempts are only authorised at the company's say so.

Paying maybe a thousand pounds extra on 'Exam Guarantees' is foolish - when study, commitment and preparing with good quality mock and practice exams is what will get you through.

So, why ought we to be looking at commercially accredited qualifications as opposed to traditional academic qualifications gained through the state educational establishments? Vendor-based training (as it's known in the industry) is more effective in the commercial field. Industry has realised that specialisation is what's needed to meet the requirements of a technologically complex marketplace. Adobe, Microsoft, CISCO and CompTIA are the dominant players. In essence, the learning just focuses on what's actually required. It's slightly more broad than that, but the principle objective is to master the precisely demanded skill-sets (alongside some required background) - without overdoing the detail in every other area (as universities often do).

The bottom line is: Authorised IT qualifications tell an employer precisely what skills you have - the title is a complete giveaway: for example, I am a 'Microsoft Certified Professional' in 'Planning and Maintaining a Windows 2003 Infrastructure'. Therefore companies can look at the particular needs they have and what certifications will be suitable to deal with those needs.

The world of information technology is amongst the most stimulating and innovative industries you could be involved with. Being a member of a team working on breakthroughs in technology is to do your bit in the gigantic changes shaping life over the next few decades. Technological changes and connections via the internet is going to spectacularly alter the direction of our lives over future years; remarkably so.

If making decent money is up there on your wish list, then you will welcome the news that the usual remuneration for IT employees in general is significantly greater than salaries in the rest of the economy. Experts agree that there's a significant UK-wide need for trained and qualified IT technicians. In addition, as growth in the industry shows little sign of contracting, it appears this pattern will continue for the significant future.

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